Shipping policy
Order Processing
All orders are processed within 1-2 business days. Orders are not processed or shipped on weekends or holidays. If we experience a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there is a significant delay in the shipment of your order, we will contact you via email or phone.
Shipping Rates and Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout. Delivery estimates depend on the shipping method selected:
-
Standard Shipping: 3-7 business days
-
Expedited Shipping: 1-3 business days
- Overnight Shipping: 1 business day
Shipment Confirmation and Order Tracking
You will receive a shipment confirmation email once your order has shipped, containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties, and Taxes
MFlow Racing Wheels is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages
If your order is damaged or lost during shipping, please contact us as soon as possible. We will file a claim for the damaged products and ship you a replacement wheel.
Please save all packaging materials and damaged goods before filing a claim.